Sales Order Processor, Leicester – Job Overview

This office-based role is a key front-end position in maintaining the company’s high service standard. It heavily involves liaising directly with customers over the phone and via email to ascertain and understand their needs and process their orders from production to delivery.


Duties will include

  • Accurately and speedily process orders/enquiries from both existing and prospective customers.
  • Communicate effectively with all internal departments to reach a common end goal.
  • Demonstrate proactive communication skills with customers via phone or email.
  • Receive incoming phone calls into the office from customers and Area Sales Reps to gain the information needed to process orders accurately.
  • Attend such meetings, company events, and training sessions as required.


About You

  •  Must have excellent computer skills. A strong knowledge of Sage 200 or similar software and CRM systems would be advantageous.
  • Demonstrate a ‘Can-Do’ attitude and have experience of working in a team environment where communication is key.
  • Being driven by numbers has a huge advantage in this role.
  • The person should be very comfortable on the telephone and exceptional communicator both with colleagues and also ARP’s customer base showing excellent problem – solving skills to see the job through to the end.
  • Although not essential, knowledge of roofing or building materials would be an advantage.
  • Possess the ability to work to pressurised timescales.



  • Bereavement leave
  • Canteen
  • Company events
  • Company pension
  • Free Parking
  • Health & wellbeing programme
  • On-site parking


About ARP (Aluminium Roofline Products Ltd)

We are proud of the reputation which we have built over the past 35 years. We have become one of the largest providers of Aluminium Roofline Products in the UK and are super excited about our future.

Customer service is the key to why ARP Ltd is so successful in acquiring and maintaining its large customer base. Because of this, the company takes great pride in recruiting the right personnel, which is crucial for the business. We put our employees at the heart of all we do, ensuring they have the tools to succeed and feel rewarded for doing a great job.

We consider applications as we receive them and reserve the right to close adverts early where we have received sufficient applications. If you feel this is your role, why not apply now to ensure you’re considered early in the process?

Job Type: Full-time

Salary: £25,000


  • 8-hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Ability to Commute:

  • Leicester, LE19 1WA (required)

To apply for the role, please send a cover letter and CV via email: Alternatively, you can apply via Indeed.


Find more jobs in Leicester with ARP Ltd.