Operations Co-ordinator, Leicester – Job Overview

Reporting to the General Manager, as the Operations Co-ordinator, you will work in line with company strategy, manage people and establish policies to be adhered to. Be thoughtful and a confident decision-maker, ensuring the department will develop, grow, and thrive while ensuring customer service is at the heart of what we do.

 

Key responsibilities:

  • Manage a small production team to deliver and achieve business goals
  • Prepare regular reports for the senior management, including performance statistics and stock volumes
  • Ensure that all employees follow H&S regulations
  • Manage administrative, logistical, human resources and accounting services to support company operations
  • Address customer enquiries promptly and professionally and work within the direction of the Company’s ‘Good to Great’ procedures to ensure the best customer satisfaction
  • Report faults or discrepancies for cast iron deliveries
  • Daily planning of painted stock to ensure 100% stock levels
  • Despatching orders on Sage, uploading deliveries on courier websites

 

Skill required:

  • Experience within a warehouse
  • Strong Excel skills
  • Experience with Sage or similar package
  • Exceptional customer service and communication skills
  • Driven, proactive and passionate self-starter

Benefits

  • Bereavement leave
  • Canteen
  • Company events
  • Company pension
  • Free Parking
  • Health & wellbeing programme
  • On-site parking

 

About ARP (Aluminium Roofline Products Ltd)

We are proud of the reputation which we have built over the past 35 years. We have become one of the largest providers of Aluminium Roofline Products in the UK and are super excited about our future.

Customer service is the key to why ARP Ltd is so successful in acquiring and maintaining its large customer base. Because of this, the company takes great pride in recruiting the right personnel, which is crucial for the business. We put our employees at the heart of all we do, ensuring they have the tools to succeed and feel rewarded for doing a great job.

We consider applications as we receive them and reserve the right to close adverts early when we have received sufficient applications. If you feel this is your role, why not apply now to ensure you’re considered early in the process?

Job Type: Full-time

Salary: £24,000

Schedule:

  • 8-hour shift
  • Day shift, 7.30am – 4.00pm
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Ability to Commute:

  • Leicester, LE19 1WH: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work location:

  • In person

To apply for the Operations Co-ordinator role, please send a cover letter and CV via email: careers@arp-ltd.com. Alternatively, you can apply via Indeed.

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